AI agents that finish the call, not just answer it.

Autonomous agents that act across your CRM and resolve workflows end-to-end. Calls, WhatsApp, and web, 24/7.

Request a Demo Watch 2-min demo

68% resolved autonomously · <1s avg response · Hindi, Tamil & Sinhala

LIVE · Call center

4 active

  • Billing dispute · invoice #4821

    EN · 01:12

    Resolving

  • Reschedule reservation

    Singlish · 00:48

    Resolved

  • Order tracking · #SL-9042

    Tamil · 02:05

    Routed

  • Refund request

    EN · 00:33

    Resolving

✓ Refund issued · order #SL-9042

Resolved autonomously today68%

68%

Calls resolved autonomously

<1s

Avg agent response

12+

Languages, incl. Hindi, Tamil & Sinhala

5 days

Concept to live deployment

Clients

Teams that run on Articom.

Proven in production across education, telecom, and automotive.

Plans & capabilities

Start with chat. Scale to full voice automation.

Two tiers, one platform. Deploy in weeks.

Starter

Chat-first

Automate conversations across your digital channels.

  • Multi-channel: Web, WhatsApp, Messenger, Slack
  • Dynamic, self-updating knowledgebase
  • Analytics & value-assessment dashboard
  • Instant FAQ and query resolution
  • Marketplace skills that deploy in minutes
Talk to sales
MOST POPULAR

Professional

Voice + Agentic

Everything in Starter, plus autonomous voice and workflows.

  • Everything in Starter
  • AI voice agents, inbound and outbound
  • Multilingual: Hindi, Tamil, Sinhala & mixed-code speech
  • Voice workflow automation & smart call routing
  • CRM, ERP & core-banking sync via the Articom SDK
  • Hybrid or on-premise deployment, RBI & GDPR ready
Request a Demo

Ready-to-deploy agents

Transform operations with pre-built AI agents.

  • 01

    Reservation & Booking

    Checks availability, books, and confirms for restaurants, clinics, and events.

  • 02

    Order & E-commerce

    Tracks orders, processes returns, and answers product questions 24/7.

  • 03

    Billing & Complaints

    Investigates invoices, issues refunds, and resolves disputes end-to-end.

  • 04

    Ticketing & Events

    Automated ticket booking, seat selection, and instant confirmations.

  • 05

    Lead Qualification

    Screens, scores, and routes inbound leads to the right team member.

  • 06

    Call Center Voice

    Inbound and outbound calls with routing, IVR, and seamless live handoff.

Need something custom?

Pre-built skills from the Articom Marketplace deploy in minutes. Or build your own with the SDK and visual workflow builder.

Explore the Marketplace

The Articom agentic workflow

From inbound message to completed task, automatically.

  1. 01

    Customer

    Initiates a call, chat, or message.

  2. 02

    Omnichannel inbound

    Voice, WhatsApp, web, or social. One pipeline.

  3. 03

    Articom AI agent

    Reasons over context and intent, plans the next action.

  4. 04

    System sync

    Reads and writes CRM, ERP, POS, and knowledgebase via APIs.

  5. 05

    Action taken

    Resolves, completes the task, and logs the outcome.

Call center automation

Voice agents that handle the queue, day and night.

AI voice agents answer routine calls, route issues, and resolve requests 24/7. Your team keeps the calls that need a human.

  • Inbound & outbound

    Answer the queue and run outreach campaigns from one agent.

  • Smart routing & IVR

    No manual transfers or endless hold times.

  • Live handoff

    Escalates to a human with full context when it matters.

  • Multilingual voice

    Hindi, Tamil, Sinhala, and mixed-code speech like Hinglish.

12+

Languages

<1s

Avg answer

0

Hold music

Hybrid architecture

Cloud intelligence. On-prem execution. Zero PII exposure.

Built for banks and telcos that cannot send sensitive data to public LLMs. Run Articom as SaaS, hybrid, or fully on-premise.

  • 01

    Cloud brain

    Reasoning and intent generation happen in the cloud, without ever touching PII.

  • 02

    Data valve + SDK

    Only masked, governed data bridges your CRM, ERP, and core-banking systems.

  • 03

    On-prem execution

    Sensitive data is processed inside your own network, behind your firewall.

  • SaaS
  • Hybrid
  • On-Premise
  • RBI & GDPR compliant
  • PII never leaves your network

Articom analytics

See every conversation, resolution, and outcome.

Conversations / month

48,210

Conversations / month

Autonomous resolution

68%

Autonomous resolution

Avg response time

<1s

Avg response time

Customer satisfaction

4.8/5

Customer satisfaction

Conversations automated

Last 30 days

By channel

  • Voice calls52%
  • WhatsApp24%
  • Web chat16%
  • Social8%

Integrations

Plugs into the systems you already run.

Native connectors for CRM, ERP, core banking, and every channel. Build and publish your own with the Articom SDK.

  • Salesforce
  • HubSpot
  • Dynamics 365
  • Zendesk
  • WhatsApp
  • Messenger
  • Instagram
  • Slack
  • Shopify
  • Odoo
  • REST API
  • Webhooks

FAQ

Questions, answered.

Still curious? Book a demo and we'll walk your workflows.

An autonomous Agentic AI platform that resolves business workflows like billing, booking, and complaints, rather than just chatting.

Get started

Go live in days, not months.

Standard deployments go live in about 5 days; marketplace skills in minutes. We build, train, and launch.

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